Refund Policy : Refund and Return Policy X39
At cellscure, we are dedicated to offering the best prices on LifeWave patches, including the popular X39 patches. As a wholesaler, we provide free shipping and no enrollment charges on our sale items. However, it is important to note that our sale prices do not come with a money-back guarantee or refund option. For those seeking a money-back guarantee, please read the following details regarding LifeWave’s policies.
Money-Back Guarantee and Return Policies
To ensure complete satisfaction, LifeWave offers several refund and return policies for purchases made directly from them. If you are interested in a money-back guarantee, we recommend purchasing directly from LifeWave at the full price of $150 plus shipping for a trial period.
1. Retail/Preferred Customers Initial Order Money-Back Guarantee (90-day hassle-free trial)
- Eligibility: Only available for first-ever order of products.
- Process: The customer must contact LifeWave Customer Service within 90 days of the shipping date to request a refund.
- Refund: LifeWave will provide a full refund (excluding shipping). No returns are necessary.
2. Brand Partner Initial Order Money-Back Guarantee (30-day risk-free trial)
- Eligibility: Only available for first-ever order.
- Process: The Brand Partner must contact LifeWave Customer Service within 30 days of the shipping date to request a refund.
- Refund: LifeWave will provide a full refund (less shipping). One product from the enrollment order can be used; everything else must be returned in unopened, resalable condition with a Return Merchandise Authorization (RMA) number.
3. Retail/Preferred Customer & Brand Partner Return Policy (30 days)
- Eligibility: Available on any order not meeting the above specifications.
- Process: Contact LifeWave Customer Service within 30 days of the shipping date to request a refund.
- Refund: LifeWave will provide a full refund (excluding shipping). All products must be returned in unopened, resalable condition with an RMA number.
Important Note for Cellscure Customers
Cellscure.com does not offer refunds or money-back guarantees for products purchased at our sale prices. If you require a money-back guarantee or are considering a trial, please purchase directly from LifeWave at the full price.
For further assistance or to initiate a purchase directly with LifeWave, please click here to visit the LifeWave site.
- By email: customerservice@lifewave.com
- By phone number: +1 (866) 202-0065